Managed IT support for small businesses
IT Help Desk
For small businesses without an IT department. Your team asks for help and we fix it, and the work that should happen every month, updates, backups and access reviews, happens without anyone having to ask.
$200 to $1,500, Per month, by team size
- For
- Small businesses
- Billing
- Fixed monthly fee
- Covers
- People, devices, accounts
- Includes
- Backups and security
What it is
In most small businesses IT is whoever knows the most about computers, fitted around their real job. Passwords get shared, laptops go without updates, and nobody checks the backups until the day they are needed.
We take that on for a fixed monthly fee. Your team contacts the help desk when something breaks or someone needs access, and an engineer resolves it. In the background we keep devices updated, accounts tidy, backups running and two step sign in switched on.
The fee depends on how many people and devices we look after, from $200 a month for a small team to $1,500 for a larger office, and you know the number before you start.
- For
- Small businesses
- Billing
- Fixed monthly fee
- Covers
- People, devices, accounts
- Includes
- Backups and security
Capabilities
- 01
Help when it breaks
Your team asks for help and an engineer works the problem through to a fix.
- 02
Accounts and email
Microsoft 365 or Google Workspace run properly: new starters given access, leavers removed on their last day.
- 03
Laptops and phones
Devices kept updated, encrypted and on record, and set up ready for new hires.
- 04
Security basics
Two step sign in, a password manager and phishing awareness, put in place and checked.
- 05
Backups
Business files and email backed up, with restores tested rather than assumed.
- 06
The office
Wi-Fi, printers and the small things that can stop a working day.
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Start here
Want IT Help Desk in your organization?
You will speak to an engineer, and you will leave the first conversation with an opinion about your problem whether or not you hire us.