We offer a formal training curriculum that provides organizations the knowledge, skills and abilities to effectively improve their operations. We teach you how to use CPI tools and techniques to evaluate your processes in detail, from the point of customer need recognition to customer satisfaction. You will learn ways to reduce wait time, delays and cost, while increasing customer satisfaction, revenue and repeat purchases.
We have formed a strategic partnership with OpEx90 and the Thayer School of Engineering at Dartmouth College to bring you the finest instructor-led performance improvement trainings, Lean certification, and Lean Six Sigma certification programs available. They have certified several thousand professionals from a wide spectrum of industries that include healthcare, insurance, consulting, and manufacturing. Most of the courses are offered both online and onsite for your convenience.
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